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Starz

Oklahoma
24 Posts
Posted - 09/26/2012 :  3:39:35 PM  Show Profile  Visit Starz's Homepage  Reply with Quote
The person I was in contact with was Carole Rozanc. crozanc@epicress.com

On the email it looks like she is in the Appraisal Production dept. The only other email on the confirmation is epicsignings@epicress.com. That is the email to report the closing.

Good luck, she's also the one that didn't read my email about canceling the signing.

Starz
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15716

Kentucky
10 Posts
Posted - 09/25/2012 :  8:03:54 PM  Show Profile  Visit 15716's Homepage  Reply with Quote
Can you please give me the correct email address to this company or the accounts payable dept. email. I also have some unpaid closings.
quote:
Originally posted by Starz

Although it was 18 months late, Epic made good on an 18 month old Non-payment.

Last week they called me about doing a closing which I accepted. After the phone call I looked at my files and remembered they were on my naughty-list due to non-payment in March 2011. Immediately I sent an email informing them I wasn't doing the closing, and why. Nine hours later I get a phone call asking why I was a no-show. Explained that the email was sent and why I had declined.

The next morning I got an email asking for info on the non-payment. I even sent the dates of all the invoices I sent. I received a check 2 days later.

Perhaps it was an oversite but these companies need tell their employees not to ignore emails and faxes. It will come back and bite them in the 'end'.



Karen S.Littleton
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Starz

Oklahoma
24 Posts
Posted - 09/25/2012 :  3:21:09 PM  Show Profile  Visit Starz's Homepage  Reply with Quote
Although it was 18 months late, Epic made good on an 18 month old Non-payment.

Last week they called me about doing a closing which I accepted. After the phone call I looked at my files and remembered they were on my naughty-list due to non-payment in March 2011. Immediately I sent an email informing them I wasn't doing the closing, and why. Nine hours later I get a phone call asking why I was a no-show. Explained that the email was sent and why I had declined.

The next morning I got an email asking for info on the non-payment. I even sent the dates of all the invoices I sent. I received a check 2 days later.

Perhaps it was an oversite but these companies need tell their employees not to ignore emails and faxes. It will come back and bite them in the 'end'.
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