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LindaH

Florida
1616 Posts

Posted - 09/12/2014 :  09:31:11 AM  Show Profile  Visit LindaH's Homepage  Reply with Quote
quote:
Originally posted by sfuquay

I have always had a good experience with Skye Closings. I told them in July when I accepted another closing from them that I was concerned because of negative comments on this and notaryrotary.com and they said they had gotten behind but were still getting everyone paid and were catching up again. I did a job for them on 7/17/14 and was paid 8/18/14 and also another closing on 7/29/14 and was paid on 8/28/14. They paid direct deposit and even sent an email and called saying money was on it's way.

Sarah Fuquay



That's good to hear Sarah - I always had very good experiences with Skye and was disheartened to hear about their financial struggles. My first thought was "ugh, we lose even the good ones!!"

So glad to hear they're rebounding..

Linda
http://www.columbiacountynotary.webs.com
http://www.notary.net/websites/LindaHubbell
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sfuquay

Virginia
3 Posts

Posted - 09/12/2014 :  06:02:48 AM  Show Profile  Reply with Quote
I have always had a good experience with Skye Closings. I told them in July when I accepted another closing from them that I was concerned because of negative comments on this and notaryrotary.com and they said they had gotten behind but were still getting everyone paid and were catching up again. I did a job for them on 7/17/14 and was paid 8/18/14 and also another closing on 7/29/14 and was paid on 8/28/14. They paid direct deposit and even sent an email and called saying money was on it's way.

Sarah Fuquay
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31146

Louisiana
2 Posts

Posted - 09/11/2014 :  1:30:37 PM  Show Profile  Reply with Quote
I've always been treated very fairly by Skye. Little hiccup with my payments recently, but they responded very quickly and now I've been told a check is coming. This is unusual as they usually pay very promptly but I had some invoices that were over 90 days old. None the less, they treat me very professionally before during and after a signing and they pay a very fair fee.

Amy in New Orleans
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IntegrityNotary

66 Posts

Posted - 08/12/2014 :  07:06:03 AM  Show Profile  Reply with Quote
I've found that it's easier to reach Skye if you email their accounting department: [b]accounting@skyeclosings.com[/b

Lately, I have had to reach out to them around the 30 day mark because I no longer receive payment notification from their bill.com operation unless I submit a payment inquiry.

To their credit, Skye has always responded promptly and I usually receive my check within a week.

I have become more selective when accepting closings from Skye and as a result of this I'm down to completing only a few a year for them.
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suebehere

Ohio
27 Posts

Posted - 07/16/2014 :  08:24:21 AM  Show Profile  Visit suebehere's Homepage  Reply with Quote
I have four outstanding invoices with Sky. One as far back as February. When I call, I just get VM.
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jocelynj

Utah
25 Posts

Posted - 06/15/2014 :  10:50:55 AM  Show Profile  Reply with Quote
I have never had any problems with them.

Jocelyn Waters
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LindaH

Florida
1616 Posts

Posted - 02/20/2014 :  06:13:55 AM  Show Profile  Visit LindaH's Homepage  Reply with Quote
quote:
Originally posted by ollie

More bad news for Skye Closings. After many attempts to get paid our earned fee for a closing on 12/18/2013, we just received an e-mail letting us know that they were going to pay us almost half of our agreed fee.

We will no longer accept any assignments from them unless they first deposit our fee in 'Paypal'!

Everyone, I mean everyone needs to be proactive in stopping these kinds of business practices.
Contact the lenders/title companies about people like Skye and let them know about their web reputation. Most honest lenders/title companies are very concerned about their public image and would not knowingly do business with any shady operation.

People who conduct business like this are taking an unfair advantage over reputable companies by being able to offer their services for less because they short change you.

Get proactive!





JMO but I think there's something missing in the telling here - WHY are they only paying you half your fee? Did the loan not fund and that's their terms for non-funded loans? Were there errors? (not accusing, just asking).

If they seriously just decided to only pay half for no apparent reason, I'd be going to title AND filing in small claims court for the full fee plus statutory interest and costs....providing the facts were on my side.

JMO

Linda
http://www.columbiacountynotary.webs.com
http://www.notary.net/websites/LindaHubbell
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ollie

Florida
10 Posts

Posted - 02/20/2014 :  04:14:37 AM  Show Profile  Reply with Quote
More bad news for Skye Closings. After many attempts to get paid our earned fee for a closing on 12/18/2013, we just received an e-mail letting us know that they were going to pay us almost half of our agreed fee.

We will no longer accept any assignments from them unless they first deposit our fee in 'Paypal'!

Everyone, I mean everyone needs to be proactive in stopping these kinds of business practices.
Contact the lenders/title companies about people like Skye and let them know about their web reputation. Most honest lenders/title companies are very concerned about their public image and would not knowingly do business with any shady operation.

People who conduct business like this are taking an unfair advantage over reputable companies by being able to offer their services for less because they short change you.

Get proactive!

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jdavisva

Virginia
66 Posts

Posted - 11/04/2013 :  10:03:47 AM  Show Profile  Reply with Quote
I just did a signing for them last week. So far they have been awesome. This was a first time doing business with them. I will update you on payment once received.


quote:
Originally posted by a1etron

Just seems like Skye pays whenever they want to I have one now that they have not paid me on since September 17th. I have called and all they do is talk over you when it comes toime to pay. Let me see I was told they have a new system (what ever that means) and some files were not carried over, and that you know how these files go somtimes it takes longer. Longer as in a month and 1/2. They are fairly rude when you call to get paid, but are your best friend when they need you to spend all your money upfront to go to their so important closing. I told them save the stamp use pay pal now I will be paid instantly. Oh no they want to float me 60 days, if I pay a bill one day late, here comes the late fee and ruined credit. I am sure if they keep this up they will be gone before long.

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a1etron

Florida
75 Posts

Posted - 10/31/2013 :  08:14:08 AM  Show Profile  Reply with Quote
Just seems like Skye pays whenever they want to I have one now that they have not paid me on since September 17th. I have called and all they do is talk over you when it comes toime to pay. Let me see I was told they have a new system (what ever that means) and some files were not carried over, and that you know how these files go somtimes it takes longer. Longer as in a month and 1/2. They are fairly rude when you call to get paid, but are your best friend when they need you to spend all your money upfront to go to their so important closing. I told them save the stamp use pay pal now I will be paid instantly. Oh no they want to float me 60 days, if I pay a bill one day late, here comes the late fee and ruined credit. I am sure if they keep this up they will be gone before long.
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Gerry

Missouri
9 Posts

Posted - 07/21/2013 :  6:24:00 PM  Show Profile  Reply with Quote
Skye has always treated me well. When on the phone scheduling will
always check to see if have other signings in my area I may be interested in as well.
Payment normally with in 30 days. Plus they send me e-mail alert
when checks are issued.
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notaryslife

California
348 Posts

Posted - 07/21/2013 :  4:25:11 PM  Show Profile  Reply with Quote
I've been noticing a pattern of these signing companies like Skye that USED TO BE quite good low balling signing agents now since they've jumped on board with the N-N-A as a co conspirator to get the cheapest rates from us as possible. The N-N-A sends hoards of agents to them they don't feel they have to pay top fees for and that's the bottom line. They've also been using the N-N-A conferences to promote themselves in the industry.

Mortgage Connect is another example, they are quote demanding of LSA's and were offering $90 including fax backs. I noted all these agencies that go through the N-N-A are definitely treating LSA's like cheap easy w-h-o-r-e-s. Not only that, but Skye Closings began their text cattle calls asking for notary fees so they can choose the cheapest notary.

They can all go to hell. God knows how greedy they are.

Sincerely yours,


Notary's Life
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esnotary

California
104 Posts

Posted - 07/16/2013 :  08:28:10 AM  Show Profile  Visit esnotary's Homepage  Reply with Quote
I've done two closings for Skye recently. Both paid between 30-35 days and met my fee without any question. Never had a problem with them.

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TGS1985

California
201 Posts

Posted - 07/12/2013 :  1:09:35 PM  Show Profile  Visit TGS1985's Homepage  Reply with Quote
I signed up with this company after hearing how great they are from several colleagues, however I only have had two experiences with them in the past couple of years and both times were negative.

The first time they contacted me they offered a lower than average fee for the signing, which against my best judgment I accepted, just to be surprised with a fax back request in the email confirmation. When I called back to informed them I would have to include additional fax back fee because the rep fail to mention this requirement on the phone they cancelled on me.

Then they call me this morning low balling me on a signing in a neighboring county. They arm wrestled me so much regarding the fee that I told them forget it and hung up on them.

- Tyler Soares -
Notary Public & Loan Signing Agent
www.mobilestocktonnotary.com
www.saccitynotary.com
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pasignag

Pennsylvania
7 Posts

Posted - 04/18/2013 :  08:00:48 AM  Show Profile  Reply with Quote
Very hard to get paid. Will not work for them again.
Had to put hours of extra time into collecting payment.
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ALNOTARY

Alabama
48 Posts

Posted - 03/15/2013 :  12:21:00 PM  Show Profile  Visit ALNOTARY's Homepage  Reply with Quote
I have been working with Skye since 2012. They are great! The whole staff is friendly and professional! They pay promptly and the direct deposit is an added bonus! Thanks Skye!

ALNOTARY
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notaryslife

California
348 Posts

Posted - 03/06/2013 :  11:34:09 AM  Show Profile  Reply with Quote
They may have new management, seems they're changing how they operate which used to be very impressive. I've done a number of signings for them and I really liked them. That's quickly changing however.

Today they texted me an ASAP notary and my fee in San Francisco and within 30 seconds I responded. My message wasn't responded to, neither my emails. I refuse to be summoned this way only for them to ignore me. It's a form of harassment. They can shove their job straight up their tight asses.

Deliberately trying to frustrate us out here too lazy to call around. Skye can go screw themselves. Really pissed off! I responded first, no doubt. Wasting my time, energy. Pain in the rear.

They "cattle call" notaries and pick and choose from the fees we offer for ASAP jobs. All they have to do is choose from SA's profiles on their site they completely ignore preferring this kind of annoying stress filled practice of harassment.


Sincerely yours,


Notary's Life

Edited by - notaryslife on 03/06/2013 11:44:55 AM
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NF Notary

Florida
3 Posts

Posted - 02/23/2013 :  7:49:52 PM  Show Profile  Visit NF Notary's Homepage  Reply with Quote
I probably shouldn't enter a post right now because i'm so aggravated with Skye closing. They called me for a closing yesterday. I printed docs, confirmed with borrower, drove all the way to the appt and before going in called the borrower who said "we closed at lunch time today". I called Skye Closing and the only thing they said was "you get paid half the fee". Fool me once. Then, today (since it was already scheduled), i drove to an appt for Skye (after confirming yesterday, calling Skye to make sure this one wasn't double-booked, printing docs and driving to appt) and no borrower at home. Called the borrower, who said "oh, we rescheduled". Fool me twice. I won't do another closing for Skye. They are the most unprofessional signing company i've worked for.

Barbara Martin
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LindaH

Florida
1616 Posts

Posted - 02/20/2013 :  3:29:38 PM  Show Profile  Visit LindaH's Homepage  Reply with Quote
quote:
Originally posted by CliffSnyman

I finally ended up keeping the appointment, met the borrowers at a local print shop.

The only closings I've done for Skye have been Chase loans. I guess now that I know the game, I can better prepare.

These guys only call me for assignments far away, though :(



I sure hope you price accordingly; that one 2 hours away would have been minimum $300 for me. You figure 4 hours on the road, 1 hours at the table - that's 5 hours you've committed to one signing - NOT counting prep time - and it's 5 hours you can't use for anyone else. Need to get paid appropriately for those.

JMO

Linda
http://www.columbiacountynotary.webs.com
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CliffSnyman

Arkansas
2 Posts

Posted - 02/20/2013 :  12:05:37 PM  Show Profile  Reply with Quote
I finally ended up keeping the appointment, met the borrowers at a local print shop.

The only closings I've done for Skye have been Chase loans. I guess now that I know the game, I can better prepare.

These guys only call me for assignments far away, though :(
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NotarySharon

Missouri
26 Posts

Posted - 02/16/2013 :  10:16:37 AM  Show Profile  Visit NotarySharon's Homepage  Reply with Quote
The biggest problem I have with late docs are Chase closings. I ask the signing company who the lender is and if it's Chase, I let them know that if I don't get docs 2 hours before the scheduled signing, I my not be able to do it because of other appointments. I had to cancel one with Skye this week because docs weren't ready, and I was booked solid for the rest of the day. They (Skye) said they understood and that they have a lot of trouble with Chase. I try to be flexible, but I can't if I have other appointments and have the docs for those. I say to Chase "Failure to plan on your part does not constitute an emergency on mine."

quote:
Originally posted by CliffSnyman

How can these companies assume their signing agents only work for one company and are just sitting and waiting for documents? Sitting and waiting does NOT pay my bills!



Sharon Hopkins
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CliffSnyman

Arkansas
2 Posts

Posted - 02/15/2013 :  1:22:52 PM  Show Profile  Reply with Quote
Just signed up with these guys two days ago. I have already done a closing for them, and I was supposed to do one today. The first closing was two hours away from my office, and I received the documents an hour before closing. After calling today to check on documents for a closing happening in 30 minutes, I told them that because I didn't have the documents yet, and because I had other appointments to attend, I would not be able to complete this signing. The representative I spoke with told me very unkindly that I had a duty to keep my appointments...

How can these companies assume their signing agents only work for one company and are just sitting and waiting for documents? Sitting and waiting does NOT pay my bills!
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LindaH

Florida
1616 Posts

Posted - 02/14/2013 :  12:55:40 PM  Show Profile  Visit LindaH's Homepage  Reply with Quote
I like them too and never had a problem with them meeting my fee. Unfotunately, this last call I got their max fee was 25% less than my base fee so it was a no-go.

Hope they're not taking this turn as they're good to work with

Linda
http://www.columbiacountynotary.webs.com
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kristancrawford

Virginia
8 Posts

Posted - 02/14/2013 :  07:36:49 AM  Show Profile  Reply with Quote
Skye is awesome, 3-8 closings per week for them, direct deposit, very user friendly website. Love them, entire staff is super friendly and easy to work with. If every SS was like Skye my job would be a breeze.

Kristan Crawford
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lightk

Alabama
108 Posts

Posted - 07/19/2012 :  2:10:20 PM  Show Profile  Visit lightk's Homepage  Reply with Quote
I handled a purchase closing on 6/15/12 and received check on 7/17/12.

Chelsea is very polite and easy to work with.

They are now set up to pay electronically so payments may be quicker - not sure, I just signed up for epay today.

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398

Florida
15 Posts

Posted - 11/13/2009 :  4:36:20 PM  Show Profile  Visit 398's Homepage  Reply with Quote
I rec'd e invitation to do closings for this company. Never seen anything about them before. They state that they pay in 15 business days,between $90 & 150 depending on travel time, type of closing and method of package. Sounds good to me, but these days I have difficulty beleiving any signing service. Has anyone dealt with them before? I won't register till I hear something from someone, but if not then what the heck, need the $$$$

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