|
All Service Notary & Signings Printed from: Mobile Notary / Signing Agent Discussion Forum Topic: Topic author: bsnoopster
Subject: All Service Notary & Signings I did a reverse mortgage for this company on 12/13/10 and have not received payment. I have tried via phone and email to get in touch but Jan Mondragon of All Service Notary & Signings has not returned my messages. Does anyone have any history with Jan Mondragon or All Service Notary & Signings? Also, the lender was Genworth Financial Home Equity Access Inc., Rancho Cordova, CA and the title company was PRC NOR CAL Division of Placer Title Co., Rocklin CA. Any info on any of the above would be extremely helpful in my pursual of payment? Thanks!
Replies:
Reply author: muskiebob She has a terrible rep. on other sites. Slow/no pay.
Reply author: bsnoopster What other sites? I find this one the most user friendly but what other sites do you find useful and user friendly if you don't mind me asking? Also as an update, I did hear from Jan Mondragon today and she told me my payment will go out this weekend. I will update this link if/when I receive it. Thanks so much, Barb
Reply author: esnotary I have done a couple of closings for Jan. She does eventually pay, but it is very slow and takes a lot of calls.
Reply author: muskiebob Check out Notary Rotary
Reply author: bsnoopster Thanks, I am member of Notary Rotary and use that site too. I will update that site and this one when/if I receive Jan's payment that was supposed to have been sent this weekend. As a rule...if I don't receive payment after numerous tries, my first call is to the borrower to see if there were any "issues". I usually develop a nice relationship with them at the closing so they are happy to hear from me. I then tell them that I haven't rec'd payment yet and they are usually EXTREMELY concerned about that. I give them the L/O and TC numbers and ask them to call them. L/O's and TC's hate to get a call from the borrower regarding a Notary's payment and generally take action. That also puts the word out about the person who is trying to cheat you. I'll give Jan a week and then go from there. I remember these borrower's that I am awaiting payment on and I know they will be greatly concerned.
Reply author: LindaH
quote: You shouldn't be going to the borrower with any of this - they paid the fee and have nothing to do with it any longer. Your gripe is with the SS that hired you and the title company that handled the loan - the LO may be able to help but you can get his number right from the 1003. There's absolutely no reason to be contacting the borrowers after the fact - maybe there were issues that were resolved - those aren't your problem. The only thing you need to know is "did the security instrument that you notarized get recorded"...if it did, then your loan funded and barring notary error you should be paid in full. Instead of getting the borrowers upset and dragging them into it, why not just draft a demand letter with a copy to the title company and, to push it further, a copy to the regulatory agency in the state for the title company. That should get someone's attention. Hopefully you'll be paid, but for all I've read about this person, it's obvious she doesn't care - she's a very very slow payer. I don't think she's going to care that much - except she'll possibly lose the title company as a client - MHO Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell
Reply author: vtnotary05 A few words for this woman Jan Mon"dragon"
Reply author: PWinFL
quote: You can't be serious. Looking for payment to be in your hands in a week! I'm not defending this person, but I think your rant is quite a bit premature. Standard business payments are typically net 30. So if you did the signing and submitted your invoice on 2/27, I wouldn't expect payment until 3/27 at the earliest, assuming there were no other indication that payment would be made sooner or later. Never drive any faster than your guardian angel can fly. I am not an attorney licensed to practice law in the State of Florida, and I may not give legal advice or accept fees for legal advice. Visit us online at http://www.PAWnotary.com
Reply author: LindaH I think she was referring to her discussion about payment occurring on February 27, 2011, not the signing (which is a coup in itself since that was a Sunday)...I believe she's saying she was told *on 2/27* that payment was going out that day.
Reply author: Lee-AR OP said signing was on 12/13 and 'dacheckisindamail' on 2/27
Reply author: bsnoopster UPDATE-I receieved the check from Jan Mondragon yesterday as promised via Wells Fargo. I haven't deposited it yet but it looks like an official bank issued check so I don't expect any issues.
Reply author: bsnoopster "dacheckisindamail"...good one! LOL
Reply author: LindaH
quote: Two different posters, Lee....bsnoopster (the OP) and vtnotary05 (who had the 2/27 discussion).. Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell
Reply author: LindaH
quote: My point about losing the title company was not made out of sympathy for her - yes that IS the point - that's why I said report to the title company and drag title into it via their state regulatory agency. They won't be happy she's not paying the notaries and maybe, just maybe, she WILL lose them as a client - eventually putting her out of business. Read my entire statement about the security instrument: That's IS really all you need to know because if what YOU notarized did record, then your loan funded and, as I said, barring notary error you should be paid in full. And we'll have to agree to disagree but returning to the borrowers to address this company's nonpayment issues is wrong - they've paid your fee. They have no business relationship with All Service Notary or this Jan Mondragon so they have no responsibility to pay you or help you get paid. There's no recourse against them. I may not have 7000 closings under my belt but I've been in this business for over 25 years - been doing loan signings for almost 5 here in Florida - only 2 unpaid invoices....one closed its doors as an LLC here (no recourse) and one is in bankruptcy....so I guess my system's working pretty well too. And yes, we're all on the same side...and this company's business practices are ... well, bad. I appreciate reading what everyone has gone through and how it was resolved and I know better than to answer the phone for them thanks to all of you ... :) Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell
Reply author: vtnotary05 To clariify, "the closing took place on January 31st."
Reply author: Midlandgolf I did a last minute Rev Mort on Jan. 25 and still have not received payment. I e-mailed twice and called. If I don't receive payment by next week I will contact the lo.
Reply author: LindaH
quote: Why wait til next week? You're already over 90 days - no need to wait any longer. Not sure how much help the LO is going to be to you -as long as you're sure the loan you closed did record (and therefore, it funded) I'd be contacting title and letting them know I haven't been paid - and sending demand letters to the company AND title with a final date for payment... Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell
Reply author: Lucille4044 I did a reverse mortgage for All Services Notary & Signings on March 3, 2011. I faxed them twice to let them know that they are past due, as if they don't know. It has been 70 days now and I still have not heard from them. I have done previous signings for them with no problem. I definitely will not do another signing for them.
Reply author: LindaH I just received a phone call from Jan Mondragon regarding this thread and my posts...
Reply author: 8702 I to completed a closing for Jan Mondragon, at All Service Notary in February. I have been given the big run around as you all have. I am also contacting Premier Reverse Closings in Rocklin, CA since they are responsible for hiring Jan. I hope I get through to them that they should never use her services again.
Reply author: LindaH
quote: What a shame that Premier Reverse is now using SS's...they used to contract with me directly and were a dream to work with. Maybe your contacting them about this will have them re-thinking this business decision. We can hope... Linda www.notarydepot.com/notary/lindah http://www.notary.net/websites/LindaHubbell
Reply author: n/a <<Not sure what this disclaimer does to help any of you get paid but, for whatever reason, it was important to her that this be said.>>
Reply author: 11268 Jan called me 3 weeks ago to tell me she is sorry she has been sick and a check will be out this week. (on a past due of well over 90 days)I have yet to receive the check. Why bother to call me Jan? Do not take any assignments from her.
Reply author: vtnotary05 Wendy, scroll down and read my saga with Jan "Mondragon." From now one if anyone get's a call from her, get paid upfront! quote:
Reply author: 8702 Just an update. I just recieved a check from Jan Mondragon today after speaking to her last week. She replied to my email I sent regarding payment and me contacting the escrow service that she had contracted with for this closing. She was sorry about the delay and felt that it was Wells Fargo's payroll who dropped the ball. Either way, I have a check. Hope its good.
Reply author: LindaH For those of you owed money...
Reply author: ammnotary I am writing to let you know that if you are expecting payment that most likely the check will be returned for insufficient funds. Mine was returned yesterday and it was a little embarrassing for me to have my bank contact me on this issue.
Reply author: Lucille4044 I did finally get paid from her. I can't remember just how long it was, but from my previous post it was over 70 days old. When I got a check, it was her personal check and I was afraid that it might come back to me, but it didn't. She had told me that she had been on vacation, I believe, and gave me the impression that she didn't know that I had sent past due notices to her. But I finally got paid, that is the main thing! I wonder who she is working for now?
Reply author: n/a i've been playing the role of a collector and calling for payment on some signings i did for her back in june 2011. We're in september now and i still haven't been paid! I've been calling her and emailing her for weeks now, i've recently been calling her phone everyday at least 4x's a day, hopefully she'll answer or send me my payment soon! She is the worst person to do business with! Jan Mandragon, you should have your license revoked!
Reply author: Harding Goodman Finally, after all the promises, calls, emails, turned it over to a Collection Agency and reported both Jan and her company to all three credit bureaus. Probably won't result in any payment, but I at least feel better.
Reply author: tibertlm She currently works for Century 21 in Lincoln, CA. Here is her website: http://www.jan.mondragon.c21selectgroup.com/agents/About-Me
Reply author: tibertlm You can go to this website and register a complain with the CA SOS. Reference her name and notary commission #1999886 Mobile Notary / Signing Agent Discussion Forum : http://www.123notary.com/forum/ © 123notary.com |