New Listings

A listing on 123notary.com entitles you to:

1. A listing on 123notary.com for one year and expires the first day of the following month of the next year.   If you get a listing on March 11, 2005 it would expire April 01, 2006.  We also sometimes include a few days grace period if you are late paying your bill.
2. Your listing will show up in your local county and/or subcounty page ( applies only to CA ) and whatever cities that are in your county and/or subcounty.
3. Your listing will show up in at least 85% ( generally an average of 90% ) of the zips within a radius of your zip code thats on file on your listing or we will let you change the zip to a neighboring zip that shows up better.  Please refer to the zip radius section to learn the details of zip radius policies.  Your listing will NOT show up in all zip codes of the home county and additional county(ies) you purchased but only 85%+ of the zips in the radius for the zip on file on your listing.
4. If you purchase additional counties you will NOT show up in the zip code search for those areas unless they fall within your radius.   We only allow the purchase of additional zip codes under very special circumstances.  Please read the zip code section below.
5. Please allow 2 to 5 days for your listing to go online.

Update information and self update requirements for listings

Updates - Please allow (2) to (5) days for updates requested from the update section of 123epayment.com to appear online. Sorry it can't be faster. We only process updates that are sent from 123epayment.com. Please don't call in for updates. If there is a serious mistake on your listing that disables you from receiving phone calls, we might make your change faster than we would otherwise. 123notary.com guarantees that if your listing is not updated within 10 days of your second email request, we will give you 2 free months at the end of your year for your listing.

Self update requirement - Listings on 123notary.com must be updated every (120) days by the notary by:

1. Visiting the listing on 123notary.com.
2. Clicking update at the bottom of the listing.
3. Logging in with a password (There is a password retrieval system on the login page).
4. Clicking "Continue" at the bottom of the edit page.
5. If there is any information that the notary cannot change themselves in edit mode, they are welcome to send a request from the update section of 123epayment.com and then we will make the change for them.

P#14 20 listings should be updated every (120) days. We send regular email reminders to those who forget. For those who don't receive our emails, we make automated phone reminders to those who have not confirmed in (150) or more days. We will take your listing offline after (180) days pass without you confirming your information. You will receive a courtesy call to inform you that your listing has been taken offline. You could permanently lose your position if your listing is taken offline, so please take the listing confirmation requirement seriously.

P#7-13 listings must be updated at least once in (120) days and will be temporarily taken off line if not updated within (180) days. We will start sending emails if you haven't updated in 4 months just to remind you. Also, if five or more months goes by and you haven't updated, we will give you a courtesy call. If you ignore our emails and calls and don't update after (6) months then we might disable or delete the listing. Since your listing is either certified or paid for we will make great efforts to contact you many times before deleting the listing though. Please do not confuse the concepts of updating and renewing. Updating means keeping your information current while renewing means making a payment.

P#2-5 listings must be updated at least once in (4) months. Since those are free listings, we have more stringent requirements for updating. We will send you an email if your listing is not updated after four months. If you don't get the email or ignore the email and fail to update after (5) months then we will delete the listing and you will not be able to sign up again with a free listing. Please do not confuse the concepts of updating and renewing. Updating means keeping your information current while renewing means making a payment. Please mark in your calendar to update your listing after four months and then all will be fine.

Disfunctional Listings

If your listing becomes completely disfunctional on 123notary.com, meaning that NONE of your contact methods function, then we reserve the right to disable your listing. Your listing would still be in our files, but it would not appear online. This is to ensure that 123notary.com has quality listings online so that our browsers will have the best experience with our site possible. A completely disfunctional listing would have phone numbers that are all disconnected, and an email that does not function. We would know that your email didn't function if we receive response emails from the network telling us that there was a fatal error. Also, someone would have to let us know that the listing was disfunctional for us to even be aware. If you are nervous about this policy, simply put two email addresses in your file and many contact methods. That way, even if you move or experience problems with one contact method, your other contact methods would still function. If your listing was disabled, we can put it back online within 24 hours if you contact us by email so the problem can easily be remedied.

Expired and deleted listings

A listing purchased on 3-11-05 would expire on 4-01-06.  We sometimes give a few days grace period if you are late paying your bill. We generally call notaries a few days before or after the due date if they still haven't paid their renewal fee.  We generally delete notaries a few days after the due date if they are late renewing but we usually give them at least two days after we give them a courtesy call before we delete the listing.  If  a listing has been deleted due to failure to renew on time, it can sometimes be revived at the discretion of 123notary.com.

Referring Loans

123notary.com forbids notaries to make any statement to borrowers during a signing that relates to comparing their loan to another lender's loan, or referring the borrowers to a lender for any reason.  If we get a complaint from a lender that a notary has practiced "referring" of a loan, we reserve the right to disable or delete that notary's listing and we will send an email to the notary notifying them of why their listing was disabled or deleted.

Notary Sabotage

123notary.com forbids notaries to steal or fail to return any required part of the loan package for any reason. Borrower copies stay with the borrower and the other copies must be sent back to the lender unless lender request otherwise. Holding documents or taking a bank check from the documents for an unreasonable amount of time can result in the notary's listing being disabled or deleted if we get a written complaint from the lender. If the notary sabotages a loan signing in any way for any reason and we get written complaint from the lender, we reserve the right to disable or delete the notary's listing.  We will give written notice by email as to why the notary's listing was disabled or deleted.

Zip codes

One zip per entity
Each notary and / or email address or entity is entitled to one listing with one zip code on file. Please refer to the zip radius section below to read about which zip codes they would show up in.

Additional zip codes
Signing companies may purchase a "Home" listing where their office is and then purchase additional counties ( additional zip code on file NOT included in price ).   The signing company may then purchase an additional zip code in the new county for $225 (in addition to the price for showing up on the county page) which would entitle the listing to show up in a radius of zip codes in that new county.  Please refer to the zip radius section to read about the policies affecting zip codes

Rules:

1. All sales of additional zips must be approved by email by Jeremy Belmont
2. Customers must read the rules affecting additional zips prior to purchase.
3. 123notary.com reserves the right to choose where the new and original zip would be placed in a purchase of an additional zip.
4. 123notary.com also reserves the right to change the additional zip anywhere within the county that was purchased at anytime during the duration of the term of the listing.  ( New rule as of 5-01-07 )
5. Additional zips must be a minimum of 35 miles away from the home zip or any other zip held by the purchaser to avoid overlap with other zips held by the same individual in the first, or second tiers of the zip code search results.
6. Notaries can buy one additional zip for the prices listed below.  For a third or more zip the price would be what we quote for signing companies.

Pricing
Uncertified - $300 + book price for the position in the second county
Certified - $125 + book price for the position in the second county
Elite certified - $100 + book price for the position in the second county
Certification by agencies other than 123notary.com are not recognized.

Placement within zip codes
We do not guarantee how you will be placed within a particular zip code if you have a fixed placement on 123notary.com. The reason is that there could always be overlap from listings in other nearby areas. A listing will show up in a radius from their zip code. As of July, 2006, there is a standard (8) mile radius that notaries would be listed in. You may have the guaranteed 5th place by county and show up in 2nd place simply because you are outside of the radiuses of the other notaries. Placement is guaranteed by county or subcounty but not by zip.

Zip radius information
As of July 2006 there is a standard (8) mile radius. A notary listing should show up in 85%+ of the zip codes in their radius. In the future, we will be changing the radius on an area by area basis. Congested areas might have the radius reduced by a few miles while rural areas might have a wider radius.

Missing zips
Our zip locator system is 90% perfect. You will not show up in ALL of the zips within your radius. We guarantee that you would show up in at least 85% of the zips within your radius or we will allow you to switch the zip code on your file to another nearby zip code that shows up better in your radius.

Top place listings and certification

Listings with p#13 to 20 on 123notary.com are considered top place listings and have fixed placement.  There can only be on p#14, 15, 16, 17, 18, 19 and 20 within one county or subcounty. P#13's we allow more if there are too many people in an area demanding top placement and seniority would determine which p#13 showed up above the others. Those notaries with top place listings are REQUIRED to pass our certification test as soon as they can. The penalty would be a much higher renewal fee. The purpose of the higher renewal fee is to weed out the uncertified notaries from the higher positions. As of July 2006, certification is FREE for p#13 to 20 listings. In the future there could be a fee for certification for those listings.

Moving up the list
When notaries do not renew their top spots on 123notary.com, we reserve the right to put someone of our choice in the empty spot. Generally we would choose a local certified notary to put in the spot. We might ask for an upgrade fee or might put the notary in the spot at no extra charge until the end of their term for their listing on 123notary.com.

Prices for top place listings
Prices for top place listings are determined on the quote page which gives customized quote for each position in each area. Prices change over time. Quotes for renewals are determined based on how competitive the area and whether or not the notary on the listing is certified by 123notary.com.

Refunds

123notary.com does not give refunds for listings under any circumstances. Listings are always for one year.

Service

We reserve the right to refuse service to anyone. We would not refuse service to someone unless we had a track record of complaints against the notary or unless they created enough problems with us of any nature.

Referral Program

Get rewards points on 123notary.com by referring people you know to get listings on 123notary.com. Here is how it works.

1. You must ask to be signed up on the referral program before you can use it.
2. Please ask to "activate" your referral account so that you can send "invite" emails to friends.
3. login to your listing and click on "refer a notary". Put in the email address of your friends and contacts who are not currently on 123notary.com. Our system will tell you if one of the emails is from a person already online with us. You might call your friends too to let them know how to click on the link from the email.
4. When your friends get the email, they can click on the link and purchase a listing. Currently we only have regular and preferential listings available. If your friend wants a top listing, just use the quote system on http://www.123notary.com/getlistedwithus.htm to find the price and  availability of the area. Then purchase a preferential listing. The third step is to upgrade by paying the difference between the preferential listing fee and the high placement listing fee. You will get points for their upgrade if it is made within (7) calendar days of the original purchase.
5. You automatically get points for a signup. If there is an upgrade within (7) days, just email us and we will manually give you your extra points.
6. Please visit the "redeem points" section in your login area to see all of the packages we have available. You can get Starbucks cards, discounts on renewals, courses, air tickets, and more. Redemption options may change over time.
7. If a person signs up on their own without clicking on the link from an "invite" email, then the referrer gets only 25% of a point per dollar spent instead of (1) point per dollar spent if the new signup signs up by clicking on the link from the email.  We want to encourage people to use the invite system as a primary means of inviting people and to follow up with your invites by phone.
8. Disqualification and suspension. If we find out that you are referring current members using a different name or email, you could be disqualified or suspended from using the rewards system. I will be doing random checks to see if people who were referred are changing their names or emails to detect any misuse of our system.
9. You must be a paid member of 123notary.com to be activated in the rewards program. This means that if you have a free listing you would have to upgrade to any paid listing of your choice.  You can still get points for referring people as a free member, but you will only get 25% of the points that you would get as a paid and activated member.

Please email us at info@123notary.com if you have any questions.

Certification

To renew a listing with p#13 or higher, the notary must have passed the certification test.
If the notary is not certified by their renewal date, then they can get a p#10 or lower renewal unless authorized otherwise.
If a notary with a p#8 listing passes the certification test, their p# will rise to a p#9.
If a notary with a p#10 listing passes the certification test, their p# will rise to a p#11.
If a notary with a p#10 listing passes the "elite" certification test, their p# will rise to a p#12.
A free listing with certification will have a p#5.
Notaries with a p#5 listing must email us every year to request a free renewal for an additional year when they get the renewal email.
Certification by 123notary.com is valid as long as you keep your listing.

Forum

Nuisance policy Any individual who has gotten two or more complaints AND who posts more than five posts in a particular week total from their profile(s) will be regarded as a nuisance. 123notary.com reserves the right to (1) restrict an individual who has been found to be a nuisance to one profile, (2) restrict the quantity of their posts, (3) restrict which sections of the forum in which their posts may appear, and (4) to suspend them from the forum temporarily after the first two complaints are received, (5) permanently ban them from the forum should their behavior remain unpleasant to others after the first warning.

If an individual argues excessively with others on the forum and I get complaints, 123notary reserves the right to limit or terminate their right to use the forum. If an individual uses bad language on the forum, 123notary reserves the right to terminate their right to use the forum.

It is not permitted for an individual to slander an individual or company multiple times if the victem of the slander complains to 123notary.com. Individuals who slander will be contacted by 123notary.com and asked to discontinue slandering and watched carefully to make sure they don't continue this unpleasant behavior. 123notary reserves the right to limit, restrict, suspend, or terminate the right to use the forum if the problem continues after the slanderer has been contacted.