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 Trusted Signing, Inc.
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ollie

Florida
30 Posts

Posted - 02/29/2016 :  3:41:47 PM  Show Profile  Reply with Quote
On 02/12/2016 we posted comments about Xome Signing. We also said that if they remitted we would let you know. Well, today they remitted! We received the balance of the agreed fee.
By-the-way, we used the letter that is available to us via 123--worked like a charm.
Will I work for them again, yes I think I would, if they offer?
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ollie

Florida
30 Posts

Posted - 02/12/2016 :  11:35:58 AM  Show Profile  Reply with Quote
On 12/21/2015 Xome ask us to accept a re-fi assignment for $100.00. They were a new client to us, so to build a business relationship with them we accepted.
When I arrived at the appointed time and place, the borrower's said that the documents had the wrong name. We contacted Xome concerning this problem (it is now 7:30 pm)--they begged me to return to my office, reprint the dox, and then return to the borrower's home to close this loan. They promised to pay $100.00 for the first trip, and promised to pay $100.00 for the second trip.
On 01/27/2016 we e-mailed them asking why we have not received our earned fee? They gave a lot of excuses, over and over! Then a check arrived for $90.00.
They have promised to remit the balance, but that is all we are getting--promises!
I hope if you get a call from these frequent name changers--ask for your fee up front--or you will be short changed--or maybe no fee at all!
If they remit, we will let you know. We should not have to go through this kind of financial abuse!
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Fuzzy1955

Florida
36 Posts

Posted - 02/05/2016 :  2:43:27 PM  Show Profile  Reply with Quote
Xome just shut me off from receiving business not because of problems with files but because I raised a potential security issue with them. Xome solicited me to sign up for direct deposit. I did so by Faxing them my personal account information as I did not want it to be sent across the internet via email. Sending unsecured information across the internet is the very reason we go to various internet sites to pick up documents - SECURITY of personal data!

Once they connect your direct deposit they send you an email (in my case 2) in which there is a link to a PDF attachment of the document I filled out, which includes my account information!

They did not seem to understand that this is an issue to me. I tried several times to explain why this was a problem but the lady on the other end kept insisting all the big companies have audited them and they are in compliance for security. While I appreciate the notice that the connection has been made, there is NO reason to INCLUDE THE ORIGINAL FAX I SENT SO AS TO AVOID THIS VERY ISSUE!

Fuzzy1955
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BucksMSA

Pennsylvania
13 Posts

Posted - 01/05/2016 :  04:32:03 AM  Show Profile  Visit BucksMSA's Homepage  Reply with Quote
First, even though 123Notary's own blog has aptly informed it that Trusted Signing is now XOME, the newest signing company lists this as "Trusted Signing" instead of XOME.

Second, when they switched to the XOME App, my app did not work on my iPhone initially since it was a iPhone 4S. Now that I upgraded phones and reinstalled it the app does work but it has no ringtone or chime I can associate with a new signing. But that did not even matter because one day while I was looking at my iPhone I saw an order came in and immediately replied. But I did not get the assignment. Obviously, there may be time delays die to cell phone transmission delays.

I used to do a brisk business with them. Simce they switched to the XOME app, my business has declined to ZERO. I have easily lost over $1000 in signings since they did this.


quote:
Originally posted by BigLar

Xome has been sending me offers regularly via their mobile app.

Having said that, there is a fee offered which you can readily accept (and get the signing, btw) or you can reject it by saying that the fee is too low, or you're busy or whatever.

Their fees are low, IMHO, although they claim that they pay us 72% of the fee but they're trying to keep their fees low to their customers.

I have accepted some, but rejected others for low fees. I never hear from them in that event, apparently someone is willing to work for less.

It's clear to me that they do not value the service we provide, nor do they truly realize what it costs for us to maintain our services. I just repaired the water pump on my car to the tune of $672 so I feel the pain right now.

I will say this, they pay quickly, I did two signings for them in December and got paid already for both.

FWIW

Laurence



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BigLar

Minnesota
15 Posts

Posted - 01/04/2016 :  12:55:36 PM  Show Profile  Reply with Quote
Xome has been sending me offers regularly via their mobile app.

Having said that, there is a fee offered which you can readily accept (and get the signing, btw) or you can reject it by saying that the fee is too low, or you're busy or whatever.

Their fees are low, IMHO, although they claim that they pay us 72% of the fee but they're trying to keep their fees low to their customers.

I have accepted some, but rejected others for low fees. I never hear from them in that event, apparently someone is willing to work for less.

It's clear to me that they do not value the service we provide, nor do they truly realize what it costs for us to maintain our services. I just repaired the water pump on my car to the tune of $672 so I feel the pain right now.

I will say this, they pay quickly, I did two signings for them in December and got paid already for both.

FWIW

Laurence


Edited by - BigLar on 01/04/2016 12:56:38 PM
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zinnburban

California
18 Posts

Posted - 12/21/2015 :  09:47:50 AM  Show Profile  Visit zinnburban's Homepage  Reply with Quote
Trusted Signing, Inc. is now Xome Signings.

All order come over at Xome Signings.

Good to work for in So. Cal.
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Lee-AR

Arkansas
613 Posts

Posted - 08/25/2015 :  08:44:59 AM  Show Profile  Reply with Quote
Very confusing outfit. I received (see below post) same info.
Then in late July, '15, I received an Order for a Loan Mod (for NationStar loan) from SolutionStar (first one ever). Was paid for this by Xome. Know nothing about Trusted Signing, Inc.

So, somehow, all these entities are related.

If you don't value your time and experience, nobody else will.
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pjrager1

38 Posts

Posted - 08/23/2015 :  4:07:31 PM  Show Profile  Reply with Quote
Xome Signings sent me an application to register with them. A few days earlier they sent me an announcement that their name has changed from Trusted Signing to Xome Signings.

Anybody get the same info?

Need some feedback before I jump into the application. Thanks.

Pat in South FL
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Retiredkop

Colorado
29 Posts

Posted - 04/29/2015 :  1:51:48 PM  Show Profile  Reply with Quote
I got a request from them last week for a signing today in a neighboring town for noon today. The day before the signing I didn't have the documents, I also got another call on an assignment from National loan Closers. I said I was busy at noon so I said It would do it t 2:00 PM, the agreed. I thought it would be a good afternoon with two signings in the same town each paying $150.00. I got an e-mail from National Loan saying the documents were ready, still nothing from Trusted Signing on their appointment. As I printed the documents I noticed they had the same Title 365 number on it as the one from Trusted. I called trusted and they called me backing saying the mistake was the borrowers fault , they applied for two refinances. I know the borrower for some time, they said they only applied with one company, title 365, and couldn't figure out why they got a call from Trusted, and National Loan wanting to move my signing time to 2:00PM.

I finished the assignment for National and still had no paperwork from Trusted, just lame excuses. From now on if Trusted Signing had a refinance at my next-door neighbors house and offered to pay three times my normal rate I still wouldn't work for them. Trusted Signing, can not be trusted!
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LindaH

Florida
1754 Posts

Posted - 04/07/2015 :  06:33:18 AM  Show Profile  Reply with Quote
Solutionstar "acquired" Title 365...see info here - scroll down a bit to get link

http://www.solutionstar.com/

Trusted Signings is their scheduling service.

As for this..."They will pay 72% of whatever they collect"

My in-county fee for loan signings is minimum $125.00; out-of-county of minimum $150 dependant on distance, size of pkg, etc etc. So if they have negotiated enough with their clients to meet those minimums I'll be happy to help. But I'm not playing the 72%/28% game - unless my minimum fees are realized.

JMO

Linda
http://www.columbiacountynotary.webs.com
http://www.notary.net/websites/LindaHubbell

Edited by - LindaH on 04/07/2015 06:35:29 AM
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Lee-AR

Arkansas
613 Posts

Posted - 04/07/2015 :  05:54:36 AM  Show Profile  Reply with Quote
I just got an e-mail from them because of my stellar reputation with SolutionStar (with whom I've never worked). They will pay 72% of whatever they collect and they want this all done on your smartphone.
(canudo, if yes, they send order w/B's phone # linked so you can confirm w/B, then link, link, links for the whole transaction.)

I replied to that e-mail with some question and received an 'auto-response' that mentioned Avenue365. So, somehow, they are all related.

If you don't value your time and experience, nobody else will.
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BigLar

Minnesota
15 Posts

Posted - 04/03/2015 :  06:31:26 AM  Show Profile  Reply with Quote
I received their request and replied. I got back an application to work for them that seemed like most of those we've seen lately, background information, experience, standard contractor stuff and request for background check, notary license, etc.

I sent them what they requested, so let's see if I get any work from them.



Laurence
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jbelmont

California
2991 Posts

Posted - 11/01/2014 :  11:18:48 PM  Show Profile  Visit jbelmont's Homepage  Reply with Quote
Has anyone worked for Trusted Signing, Inc. before?

Notaries on NR had a discussion about this company. Apparently, they have been doing cattle call texts to notaries. One notary hinted they are a sister company of Title365 as well.
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