123Notary
Enter Zip, City, or County... i.e. orange,NY or 90019
Search Method:    regular time edocs
Mobile Notary / Signing Agent Discussion ForumDear Signing Agents,
You need to REGISTER and have a password to post or reply to discussion topics. Please remember, your password for your listing on 123notary.com is NOT RELATED to and is different from your password on the forum. Your password on the forum can be whatever you want it to be.
Lookup a specific signing company, word, or phrase
Mobile Notary / Signing Agent Discussion Forum
Register | String Format | Index Format | Active Topics | Hot Topics | Preview Topics | Advanced Search | Members | Profile | Tutorial | FAQ
Username:
Password:
Save Password
Forgot your Password?

 All Forums
 The 123notary.com Forum for Signing Agents
 Signing Companies
 Avenue 365
 New Topic  Reply to Topic
 Printer Friendly
1 -1 1 person liked this post.
Author Previous Topic Topic Next Topic  

DGutz01

California
7 Posts

Posted - 02/11/2015 :  2:08:53 PM  Show Profile  Reply with Quote
This company used to be amazing, they paid well and quick and the communication was excellent.

However, that has, unfortunately changed. They sent me out on a signing and told me it was a standard refi......I walked in the door to SIX signers....my confirmation paperwork only listed two signers.

When I asked for them to adjust my fee due to their being SIX signers, which obviously meant significantly more signatures and time on my part the answer was a resounding no.

I took one more deal after that one with them, as they had been great before and wanted to give them one more chance.

I went to the signing and there was an error on the docs. Called Avenue 365 and reset the appointment for the next evening, when the corrected docs would be available. Next day, when I receive docs and print them out.

I then call with a brief question just to be told that this file was never assigned to me and why was I working on it. I assured them that it had been assigned to me. Was again told that it had not been, that Avenue 365 never, ever makes future appointments on the phone with the notary while they are at the table, I assured them that they indeed had. I asked them why in the world they would have sent me the docs if I had not been assigned the signing.

The person I had originally started dealing with on this issue sent me an email with many people cc'd on it, when I responded with my email, showing them the docs they had sent to me, the owner reached out and got on my case for sending the email to anyone but her......like I am supposed to pull it of thin air that the response is not for all cc'd in the email. Then the owner said they would no longer use me at all......no reason given. That was 10 months ago.
Go to Top of Page

pjrager1

38 Posts

Posted - 11/15/2011 :  05:59:48 AM  Show Profile  Reply with Quote
They pay well and fast! No problems with Avenue 365.
Go to Top of Page

mentalmi

Pennsylvania
37 Posts

Posted - 10/10/2011 :  07:27:44 AM  Show Profile  Visit mentalmi's Homepage  Reply with Quote
This is to me a top notch company. They paid within 2 weeks. No hand holding. One page faxback. They even offered me $50 for a canceled job when I did nothing but contact the borrower. No docs were printed. They said that they new I utitlized my time for them and might have had to decline another job because of this and it was the lenders fault not theirs. To me this is very rare. I declined the $50 so instead they added $25 to the rescheduling. To me this is a company that respects what we do.
Go to Top of Page

Saul

Illinois
46 Posts

Posted - 10/03/2011 :  4:03:10 PM  Show Profile  Reply with Quote
Fees were significantly higher and they have never taken a setoff or reduction on the occasion of corrections being necessary.

Saul
Go to Top of Page

Lee-AR

Arkansas
678 Posts

Posted - 10/02/2011 :  03:55:25 AM  Show Profile  Reply with Quote
To all of you who said they were good:
What was the fee? At least, did you receive more than the (really low) fees listed in Copperhead/VA's post?

Go to Top of Page

CopperheadVA

Virginia
420 Posts

Posted - 07/25/2011 :  04:52:33 AM  Show Profile  Reply with Quote
They have sent me their signup package, but I declined to complete it because the fees they offer are extremely low:

o/n docs closing - $55
email docs closing - $70
piggyback loan - $25 (too low and are we supposed to print for free?)
resign docs (not signing agent error) - $25 for less than 50 pages / $50 for more than 50 pages

And then there are the fee reductions:

no confirmation call to borrower within 4 hours - $10
no completion call by 9 am next day - $15
no pkg tracking information provided - $10
arrive late to appointment - $25
changing appt time (unless it's a borrower request) - $10
faxbacks if faxed more than one hour after appt - $15


These fees are totally unacceptable to me (not even close to what I charge and receive on a regular basis). I doubt I would incur any fee reductions, but I don't like the list. I am rarely late to an appointment but sometimes due to a traffic accident on the freeway or whatnot, you cannot help being late to an appointment despite your best efforts. $25 deduction for being how late? Five minutes late = $25 fee deduction?

CopperheadVA


Edited by - CopperheadVA on 07/25/2011 04:52:52 AM
Go to Top of Page

yngnotary

California
38 Posts

Posted - 07/24/2011 :  10:24:23 PM  Show Profile  Visit yngnotary's Homepage  Reply with Quote
I have only worked once for this company. The paid very good and the payment came fast.

Y.N.G.
Go to Top of Page

19201

California
6 Posts

Posted - 07/24/2011 :  11:07:35 AM  Show Profile  Reply with Quote
I've done several signings for this company and they've been wonderful to deal with. If every signing company I've ever done business with were to deal with me as this company has thus far, I'd have very little to complain about.

DK
Go to Top of Page

Saul

Illinois
46 Posts

Posted - 07/13/2011 :  6:41:50 PM  Show Profile  Reply with Quote
I have worked for them; pleasant, professional and pay as agreed and quickly.

Saul
Go to Top of Page

akarasik

New Jersey
11 Posts

Posted - 07/01/2011 :  4:53:58 PM  Show Profile  Reply with Quote
I did one closing for them. I received the check two weeks later-I would take more.
Go to Top of Page

mlbaier

Pennsylvania
20 Posts

Posted - 06/28/2011 :  12:37:04 PM  Show Profile  Visit mlbaier's Homepage  Reply with Quote
Did you ever do the closing for this company?

Mary L. Baier
Nippenose Valley Financial Services
570-745-7358
Go to Top of Page

akarasik

New Jersey
11 Posts

Posted - 04/15/2011 :  7:18:06 PM  Show Profile  Reply with Quote
Any feedback on Avenue 365-G/B/U?
  Previous Topic Topic Next Topic  
 New Topic  Reply to Topic
 Printer Friendly
Jump To:


Mobile Notary / Signing Agent Discussion Forum © 123notary.com Go To Top Of Page

Tips for using the forum
The most important feature on the forum is the search box. You can look up a particular word, phrase, name of a company, and see a potentially large list of search results with which you can obtain data. Filters are also valuable. If you want to find popular posts, you can use the number of views filter. You can also see whats new with the active topics link. Email us at info@123notary.com if you need any help using the notary forum.

Resources
The notary public resource page is valuable as it has links to all of the free information pages for notaries. Pages linked to the resource page include a page that teaches you everything you need to know to get the most out of your listing. Another page teaches you all the secrets of getting paid. There is a link to our free list of signing companies. There is also a glossary, learning tools, and much more. If you are a notary, the free tips we give are invaluable.

Popular pages
If you visit 123notary.com often, you might want to visit some of our most popular pages such as the California notary, Texas notary, Florida notary, and New York notary pages to browse the site. We also have valuable pages for notaries such as the free list of signing companies, and the resource page. Please also visit our get notarized and notarized letter page.