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 It's back!! Background Check Requests
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Lee-AR

Arkansas
615 Posts

Posted - 05/25/2009 :  12:52:08 PM  Show Profile  Reply with Quote
Over the years, FASS (now TCT-related) has tried all kinds of little gimmicks that probably put some money in their pockets along with taking it out of ours. I remember when nobody had a cell phone and pagers were all the rage...in order to work for them, you HAD to buy a pager and the service from ONE particular co. That didn't go over well, either and got dropped. They paid better then, too.

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Lisa T.

California
391 Posts

Posted - 05/24/2009 :  5:52:28 PM  Show Profile  Visit Lisa T.'s Homepage  Reply with Quote
I agree with Lee. Bancserv did something similar awhile back.....claiming their client Countrywide wanted any notary doing their reverse mortgage signings to be background checked through their vendor....it wasn't the NNA but nonetheless it had to be through their vendor - even the DOJ/FBI background checks that CA notaries have to get to receive their commission wasn't good enough.

I basically told Bancserv to "take a hike", that I wasn't paying for their background check. I suppose I will miss out on work from any company demanding a background check through their vendor, unless they are willing to pay for it.
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Lee-AR

Arkansas
615 Posts

Posted - 05/24/2009 :  06:16:00 AM  Show Profile  Reply with Quote
Yes, I've seen the 'threats'. Don't understand the logic of their rush to the bottom, either. And am willing to not work for them while they find out how well this works for them. If they've been recruiting...why aren't they using the new recruits and why am I still getting calls?

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LindaH

Florida
1754 Posts

Posted - 05/24/2009 :  05:58:49 AM  Show Profile  Reply with Quote
Lee - I'm sure you've read elsewhere what they've said - they've been "recruiting" BGC compliant SA's for over 6 months to replace those who refuse to comply. Personally, I believe they're probably restructuring their fee schedule - downwards - and it won't bode well for their SA's.

Seriously, if you have a solid database of good signers, why would you (a) jeopardize that solid database, and (2) "recruit" people in anticipation of having to replace them? The person who responded to me flat out told me the EXPECTED a push back from closers with this new proposal.



Linda
www.notarydepot.com/notary/lindah
http://www.notary.net/websites/LindaHubbell
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Lee-AR

Arkansas
615 Posts

Posted - 05/24/2009 :  05:50:17 AM  Show Profile  Reply with Quote
We went thru this b.s. a few years ago... and watched it slowly fade away. Now it's been cranked up again. Ignore it and it'll fade away again. I missed the when/how of TCT & FASS becoming connected somehow, but I believe you'll be seeing more FASS fees from TCT... so who needs it? I'm saying b-bye...as are many others. Let's see how that works for them.

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LindaH

Florida
1754 Posts

Posted - 05/24/2009 :  04:55:35 AM  Show Profile  Reply with Quote
I wrote back to them and told them that although I have no problem having a BGC done, I refuse to have it done through their suggested vendor as I don't wish to re-join that organization nor do I wish to be re-certified with them (all pre-requisites for their BGC)...I was a member there for 2 years - the amount of work I got from that listing did not justify the expense.

TCT has been good to work with but they're not such a major part of my business that I'll miss them that much - I've done maybe 3-4 in the last 3 years for them and have had to argue with them to meet my fee at times. I've not been as lucky as another poster elsewhere who does a lot of business with them and gets $175 or more per closing with no arguments - sometimes I have to fight for $125 - if I were in his shoes I might have to really think hard on this because the bottom line would still be re-joining an organization that I don't wish to belong to - as I told TCT, I won't be held hostage by any organization.




Linda
www.notarydepot.com/notary/lindah
http://www.notary.net/websites/LindaHubbell

Edited by - LindaH on 05/24/2009 06:01:57 AM
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KanDoNotary

Oklahoma
69 Posts

Posted - 05/23/2009 :  9:27:28 PM  Show Profile  Visit KanDoNotary's Homepage  Reply with Quote
I received this email message from Transcontinental Title on May 19, 2009:

Dear TransContinental Title Signing Professional:

We are experiencing a drastic increase in the number of our large lender customers requiring a signing agent who has submitted to and passed the National Notary Association (NNA) Background Check. These lenders are responding to instructions from federal banking regulators as they implement mandates of the Gramm-Leach-Bliley Financial Services Modernization Act and its Interagency Guidelines. The measures were specifically designed to protect consumer privacy which remains a highly critical concern for all of First American and our customers. Simply stated, the NNA Background Check allows one standard for this information that is applicable nationwide. As a result, effective July 1st, 2009 we will require that all active signing professionals in our database submit to and pass the NNA Background Check.

All arrangements need to be made with the NNA directly for the NNA Background Check process. The NNA can be reached at www.nationalnotary.org or 1-800-876-6827. Upon completion of the NNA Background check, the NNA will notify TransContinental Title directly. WE DO NOT REQUIRE ANY RESPONSE OR INFORMATION IN ORDER TO UPDATE YOUR PROFILE WITH THIS NNA BACKGROUND CHECK INFORMATION. In order to comply with this requirement, the background check must be done through the NNA; other background reports are not acceptable as the elements are not the same as those found in the NNA report. All incurred expenses for this NNA Background Check are the responsibility of the signing agent and are not billable to TransContinental Title, First American or its affiliates. Unfortunately, failure to comply with this requirement by July 1st, 2009 will result in your removal from our data until such time as you complete the requirement.

We sincerely hope that you will support and assist us in this matter to better protect our customers and industry.

Sincerely,

TransContinental Title
Vendor Relations
1-866-688-8659
tct-vendor@tctitle.com


Any suggestions what to do?

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