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Today I received a check from Kensington. They have made good on a bad situation. I will continue to work for them as I know the problem was a clerical error. I and Kensington see the value in these forums as they did not want bad publicity and I wanted payment for a service rendered. These forums are a wonderful opportunity for notaries to band together and share good and bad experiences while showing our unity at the same time.
I attempted to close a loan 2/22/08 for Kensington. The title charges were over $3000. more then what the borrower had been told which reduced the amount the borrower would be receiving. Plus the mtg payoff had a pp penalty, which was a surprise to the borrowers. They canceled. I finally was paid by Kensington this week, 6/21/08.
My past experience with Kensington caused me to decline all future work with them. Too many things just didn't pass the smell test. The message posted by Anita is yet another example. Yes, I could have continued to do jobs for them and made some some money I otherwise wouldn't have, but I question the ethics of a company that pays someone else in error, then does not rectify it, and like Anita said they seem to be planning to charge double notary fee to a future borrower to cover the error on the first one. Again, doesn't pass the smell test and I send them to voice mail when they pop up on my caller ID.
I have done a lot of work for Kensington Title. They have always been an excellent company to do business with. However in March I traveled 75 miles to do a signing for them and they paid someone else by mistake. I cannot get my money now. No one is authorized to pay again I guess and they keep telling me they must talk to management but they don't. Every day it's another excuse why they haven't done it. I haven't done any work since then which makes me wonder if they are using the dishonest notary that took my pay without saying anything and why would they want to do business with a dishonest notary? Jeff Lender said he was hoping to get another closing in my area so that he could include my past fee in the new one which means he wants the new borrower to pay for both signings. Thats not right either.
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